Performance Support Tools

Working with the client, The International Center of Winthrop University, I helped create a System Map, used front end analysis to identify performance problems  and create several performance support tools. Here is the link to a mock website that was created for the client. 

System Map

Identifying Performance Problems

Performance Support Tool Alignment Table

PERFORMANCE IMPROVEMENT PLAN REPORT

Website Design Tips

International Center Staff

New Student Checklist

A checklist of the 6 steps for new students to complete

Blackboard Tutorial

12 STEPS

1. The first step is to open Blackboard and click Username

Step 1 image

2. Type Username and Press Tab

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3. Type Password

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4. Click Sign In

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5. Click Organizations on the left

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6. Click International Student Services

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7. This is where you will find additional information.

Click Maintaining F1/J1 Visa Status

Step 7 image

8. Click Health Insurance

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9. Click South Carolina Drivers License

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10. Scroll down and click Family Visitors to the U.S.

Step 10 image

11. When you are done, Click X to Close

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12. Click Sign Out

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Here’s an interactive tutorial

https://www.iorad.com/player/1823330/International-Student-Services-on-Winthrop-s-Blackboard—How-to-login-and-access-information-

New Student Checklist

What's SEVIS Handout